The Ahura Pte Ltd Anti-Spam Policy
(Last updated January 15, 2007)
Ahura
is committed to permission-based email marketing practices, and as a
result has established this no-tolerance Anti-Spam Policy.
Ahura
will occasionally update this Anti-Spam Policy. When it does,
Ahura will also revise the “last update” date at the top of this
Anti-Spam Policy. For changes to this policy, Ahura will
notify
you (the customer) by placing a notice on its web site home page.
1. What is Spam?
Spam
is commercial email or unsolicited bulk email, including “junk mail”,
which has not been requested by the recipient. It is
intrusive
and often irrelevant or offensive, and it wastes valuable
resources. Spam messages are the opposite of permission-based
email, which are normally anticipated, personal, relevant and/or
associated with a pre-existing business or personal
relationship.
Inappropriate newsgroup activities, consisting of excessive posting of
the same materials to several newsgroups, are also deemed to be spam.
2. Preventing Spam
Customers
of Ahura products and services have agreed during their registration
process, upon accepting the Terms of Use, to comply with this Anti-Spam
Policy. Specifically, each customer agrees not to use the
Ahura
products or services to send unsolicited email or bulk email, whether
or not for commercial purposes. Ahura reserves the right to
determine in its sole discretion what constitutes actionable spam, as
well as what measures are necessary in response to such spam activities.
3. How Ahura Helps You to Avoid Spamming
Ahura
has developed its Internet marketing tools to incorporate a strict
permission-based philosophy. This anti-spam philosophy is
implemented through the following:
(a)
Communication and Agreement – The Terms of Use that you have agreed to
as part of registering for the Ahura products and services state how
and for what purposes you can collect your site visitor addresses, and
that you will follow the Ahura Privacy Policy and Anti-Spam Policy.
(b)
Unsubscription – Each email created using Ahura products
contains
an “unsubscribe link”. If your web site visitors use the link
to
request that they be unsubscribed, your subscriber lists will
automatically be adjusted to eliminate the prospect of sending unwanted
email to such persons. Additionally, each person on your
subscriber list has the option of unsubscribing through a web-based
method provided on the Ahura web site. Customers of Ahura who
try
to remove the unsubscribe link will be warned that they are doing so,
and if they persist in having the link removed or deactivated in any
way, then Ahura will have the right to terminate their account.
(c)
Purchased Mailing Lists - Mass mailings to purchased email
lists
are not allowed. Ahura only allows opt-in mailing
lists.
Purchased or inherited lists are by definition not opt-in.
Similarly, you cannot use an email list relating to particular subject
matter, and then use it for an unrelated topic.
4. Laws Restricting Spam
Spam
laws vary from state to state, and from country to country.
This
Ahura Anti-Spam Policy has been developed to conform to the highest
commercially reasonable standards. As a result, and without
limiting the general prohibitions against all spam activities, the
following are expressly prohibited:
(a) Use
of false headers, or other false information, to identify the point of
origin or the transmission path of the email, or to hide the true
origin of the email sender,
(b) Unauthorized
use of a third party’s internet domain name without the permission of
such third party, to make it appear that the third party was the point
of origin of the email,
(c) Use of any false or misleading
information in the subject line of the email, and
(d)
Assisting any person in using the products or services of
Ahura
for any of these previously mentioned activities.
5. Reporting Spam
If
you believe that you have received spam from or through Ahura’s
facilities, please send a complaint from your email account along with
the unsolicited email, with completed header, to
abuse@thealternativecancertreatment.com. Please provide any
other
information that you believe may help us in our
investigation.
Ahura does not investigate or take any action based on “anonymous” spam
complaints.
6. False Spam Complaints
Ahura
supports the efforts of various organizations working to responsibly
eliminate spam activities. However, if an individual has
opted-in
to receive email from a customer of Ahura, and then falsely or
maliciously files a spam complaint against Ahura or its customers,
Ahura will cooperate fully with the appropriate agencies to ban the
complainant from use of anti-spam software and the Internet community.